Plaspy Cookie Policy
Last updated: October 15, 2025
Controller: Software Developers Group S.A.S. – NIT 900.108.591-1 – Address: CR 17 #70A-01, Bogotá D.C., Colombia
Contact: info@sdg.com.co or via Contact Form
Data Processing Policy: https://m.plaspy.com/ServiceAgreement/Policy
1. Scope
This policy applies to Plaspy domains, including www.plaspy.com, and to Plaspy’s Android and iOS mobile applications (insofar as they use device storage technologies such as SDKs and local storage).
Technologies equivalent to cookies (e.g., LocalStorage, SessionStorage, SDKs, advertising identifiers, web beacons) are treated in the same way when they can identify or make a natural person identifiable.
2. What are cookies?
Cookies are small files stored in the browser that allow, among other things, user authentication, preference storage, audience measurement, and content personalization.
When these technologies make it possible to identify (or potentially identify) an individual, their use in Colombia is governed by Law 1581 of 2012 and Decree 1377 of 2013, which require prior, express, and informed authorization, except for those cookies strictly necessary to provide the requested service.
3. Legal Basis
- Strictly necessary cookies (security, authentication, anti-fraud): Legitimate interest of the controller to provide the service requested by the user.
- Non-essential cookies (analytics, advertising/remarketing, maps/embeds, video, support): Consent from the user, obtained prior to installation through the banner or preferences manager.
4. What cookies do we use?
4.1. First-party cookies (Plaspy)
| Name | Purpose | Duration | Category |
|---|---|---|---|
| pauth3 | Securely manage user session and authentication. | 3 days | Strictly necessary |
| lang | Remember the user’s preferred language. | 1 year | Preferences |
| .AspNetCore.Antiforgery.* | Site CSRF protection. | Session | Security (strictly necessary) |
Note: The wildcard “*” means that the cookie name may include a random suffix for additional security.
4.2. Third-party cookies and similar technologies
These third parties may install cookies and/or use similar technologies. They are only activated with your consent (except for those strictly necessary for security).
| Provider / Service | Purpose | Category | Duration / Activation | Consent | Official Policies and Links |
|---|---|---|---|---|---|
| Google Analytics 4 (GA4) | Measure site usage and performance. GA4 does not log or store IP addresses and offers regional privacy controls. | Analytics / Performance | Variable (up to 2 years, depending on configuration) | ✅ Required (analytics) | Analytics Help – Data & Privacy • How Google uses cookies |
| Meta Pixel (Facebook / Instagram) | Measure advertising campaigns and enable remarketing to improve ad effectiveness. | Marketing / Advertising | Variable (up to 90 days) | ✅ Required (marketing) | Meta Cookie Policy • Meta Privacy Policy |
| Google Maps (embedded) | Display interactive maps and geolocation functions. | Functional / Marketing | Session or persistent depending on usage | ✅ Required (marketing/embeds) | Google Maps Platform Terms • How Google uses cookies |
| YouTube (embeds) | Play videos embedded within Plaspy’s website. | Functional / Marketing | Session or persistent depending on user settings | ✅ Required (marketing/embeds) | How Google uses cookies |
| Amazon Web Services (AWS Connect) | Enables live chat communication with Plaspy’s support team. Uses cookies required to maintain the chat session and ensure support continuity. Contact Lens is used for conversational analytics. | Strictly necessary (support chat) / Analytics (Contact Lens) | Session | ❌ Not required (chat) / ✅ Required (analytics) | AWS Privacy Notice • Contact Lens Documentation |
| Google reCAPTCHA | Protects forms from bots and spam by analyzing technical data (e.g., IP, mouse movement) to verify the user is human. | Strictly necessary (security) | Session | ❌ Not required (security) | reCAPTCHA FAQ • How Google uses cookies |
International transfers: The use of these services may involve data transfers to countries such as the United States or others. Please consult each provider’s privacy policy (linked above) to learn more about their transfer mechanisms and protection measures.
5. Consent management (banner and preferences center)
When you first visit our website, a banner is displayed that:
a) explains the use of cookies;
b) offers “Accept all,” “Reject all,” and “Customize” options; and
c) links to this policy.
By default, only strictly necessary cookies are loaded. Analytics, marketing, and embedded services remain blocked until you make your choice.
We keep a record of your consent (date/time, policy version, preferences) for compliance purposes.
You may change or withdraw your consent at any time through the Cookie Preferences Center (permanent link in the website footer).
Legal framework in Colombia: Authorization must be prior, express, and informed (not implied) when cookies identify an individual, in accordance with Law 1581/2012, Decree 1377/2013, and the guidelines of the Superintendence of Industry and Commerce (SIC).
6. How to manage or delete cookies from your browser
If you prefer to restrict or delete cookies, you can do so through your browser settings.
General steps (may vary by version):
If you delete or block essential cookies, some Plaspy features may not function properly.
7. Retention
- Strictly necessary cookies: Retained only for the duration needed for session or security purposes (e.g., anti-fraud, CSRF protection).
- Preference cookies: Up to 1 year, or until consent is withdrawn.
- Analytics/marketing/embeds: According to their purposes and provider-defined durations; you can revoke consent anytime through the preferences center.
8. Minors
Our services are not directed toward minors. We do not use cookies to profile children or teenagers.
9. Data subject rights and contact channels
You may exercise your rights to access, update, rectify, or delete your data, and revoke your consent, by contacting info@sdg.com.co or through the Contact Form.
If you believe your rights have been violated, you may contact the Superintendence of Industry and Commerce (SIC).
(Legal framework: Law 1581/2012 and Decree 1377/2013.)
10. Governance and internal responsibility
Plaspy has an internal Privacy Officer responsible for:
a) maintaining an updated inventory of cookies and this policy;
b) periodically reviewing the banner/CMP and prior blocking settings;
c) managing requests and inquiries related to cookies and data transfers;
d) keeping records of consent and conducting impact assessments when applicable.
Contact: info@sdg.com.co
11. Changes to this policy
Plaspy may update this Cookie Policy in response to new legal, regulatory, or operational requirements, or to adapt it to guidelines issued by the Superintendence of Industry and Commerce.
Users are encouraged to review this policy periodically.
